Those of us who love to eat out have had many encounters with irritating servers.

But those same waiters and waitresses may also find us diners annoying and exasperating.

Can’t we all just get along?

It’s no secret that South Florida restaurant patrons can be demanding. But even in the face of rude diners, restaurants are supposed to train their staffs to be polite and efficient.

This is actually a complicated process behind the scenes, said Peter Ricci, director of the hospitality and tourism management program at Florida Atlantic University in Boca Raton.

“Restaurant profit margins are slim, so training and development are often not a part of the process,” he said. “Also, one must recognize that restaurant front-of-house roles are somewhat high-turnover compared to other industries.

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