Amtrak has had an incredibly busy few years, with the company reporting a record-breaking 32.8 million customers in 2024. In addition to the booming demand for cross-country rail travel, Amtrak has introduced its highly anticipated NextGen Acela trains, which passengers see as a "huge step forward."
However, there have been several hiccups. Some routes have experienced unexpected cancellations or reduced service due to weather events. Others have been derailed—literally and figuratively—due to mechanical issues stemming from Amtrak's decades-old fleet, which includes trainsets that have been in service for more than 36 years . In addition to these issues, the company has been experiencing an equipment shortage that's making it difficult, if not impossible, to deliver the rail expans