It has become a trusted companion for millions of teens. But it's not a person. It's an algorithm powered by artificial intelligence – one that's trained to generate human-like responses. And some fear young people may not fully understand the difference until it's too late.

Two families believe their children are gone because of a new technology that was intended to help, not harm.

Stream NBC4 newscasts for free right here, right now. WATCH HERE

"He would be here if not for ChatGPT. I 100% believe that," Matt Raine said.

Matt and Maria Raine accuse the popular platform of coaching their 16-year-old son, Adam, into suicide.

"He was trying to cry out for help," Maria Raine said.

In a lawsuit filed against ChatGPT maker OpenAI and its CEO, Sam Altman, Adam’s parents say he started u

See Full Page