Ryanair 'disgraceful' change for all passengers in November - DfT responds View Image
The UK government has responded to concerns over a significant change that will affect all Ryanair customers from next month and which has been branded 'disgraceful' by some campaigners. The budget airline giant has declared its move towards 100% digital boarding passes from Wednesday, 12 November.
This means passengers will no longer have the option to download and print a physical paper boarding pass, but will instead need to use the digital boarding pass generated in the Ryanair app.
Worries have been voiced that this could impact older individuals who may not be tech-savvy or even own smartphones. In a recent Parliamentary written question, Liberal Democrat MP Ian Sollom asked Secretary of State