Toronto police need to build trust with the public and bridge the gap between officers and senior command, found a new report by the Toronto Police Service Board (TPSB).

The report is the result of conversations with over 1,200 officers, staff and civilians through consultations and surveys, to gain insight on their concerns and perceptions of the Toronto Police Service (TPS).

There was one stand-out message among all the feedback, per the report, which is that “trust must be rebuilt” within the TPS and with the public, especially with those in marginalized and minority community groups.

“This process was rooted in one shared goal: to listen honestly, act transparently, and build a police service that reflects the communities it serves,” reads the report.

“Rebuilding trust will take ti

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