EMPLOY KINDNESS WITH WAIT STAFF

Dear Heloise: A letter in your column that ran a few days ago about getting service in a restaurant reminded me of something I do whenever I need help or service from a company. As soon as they answer, and we establish contact, I tell them that I am pleading insanity and am throwing myself at their mercy. It always gets a laugh and sets a good mood. I almost always get the help or service I need.

Try humor and kindness. It works every time. I read your column in the Arkansas Democrat-Gazette. -- Tom Desaulniers, in Conway, Arkansas

GET A BETTER GRIP

Dear Heloise: As I’ve gotten older, I find that it is harder to hold smaller items like my razor. After watching my dentist work with her tools, I got the idea to slip orthodontic bands around the handle of

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