Customer-centric focus drives historic performance

WASHINGTON , Nov. 18, 2025 /PRNewswire/ -- Underscoring the growing demand for Amtrak across the United States, the company closed Fiscal Year 2025 (FY25) with record ridership and revenue – marking another year of growth and strong performance. These results were achieved alongside improvements in the customer experience, reinforcing Amtrak's commitment to quality service as the foundation for future growth.

"Amtrak's operational success is not just about moving more people — it's about moving them better," said Amtrak President Roger Harris . "These results show what's possible when we lead with purpose. By prioritizing reliability and the customer experience, we're laying the foundation for the next generation of passenger rail in Ame

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