We are hearing from patients who feel caught in the middle of a dispute between Aetna and UConn Health.

They are frustrated the health system is now considered out-of-network for thousands of people.

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“It's very disconcerting to all of a sudden to be told, ‘Hey, I can't see you because you know, your insurance won't pay,’" said Brenda Barth, of Watertown.

Barth is among the about 15,000 patients left scrambling with UConn Health now out-of-network for many Aetna members.

She’s recovering from surgery on her spine in September and a follow-up in January has been canceled.

“I was kind of upset. You know, it's just a tennis game between the insurance company and UConn over reimbursement rates,” Barth said.

Months of

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