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Chewy CEO Sumit Singh reviewed the online pet supplies retailer's most recent quarter in a Wednesday interview with CNBC's Jim Cramer , and detailed strategy — namely a focus on scale, convenience and personalization.
"Pets...is a super emotive category," Singh said. "And in an emotive category like this, when you show up with being best in class in what we do — which is e-commerce — but then we deliver service levels that you can only expect at the best local neighborhood pet stores, it kind of is the best of two worlds."
Chewy posted quarterly results Wednesday before market open. The company beat on earnings and revenue, but guidance for the current quarter was slightly weaker than expected. On the e

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