Worried customers complain about pre-booked injections as one says 'Boots have cancelled 4 appointments on me'

Frustrated customers have taken to social media after being unable to get a flu vaccine jab as infections soar. The UK has been hit by a massive rise in flu cases, with an NHS official advising anyone with symptoms to wear masks in public.

A number of hospitals have declared emergencies, and schools have been forced to close. An average of 2,660 flu patients were in hospital in England each day in the week to December 7, including 106 in critical care. This is up 55% from 1,717 the previous week, when 69 were in critical care.

The figure is higher than at this point last winter, when the average stood at 1,861. It is also much higher than at this stage two years ago in De

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