The European Union's new biometric Exit/Entry System (EES) got off to a chaotic start at Prague's international airport, with travelers facing lengthy queues and malfunctioning equipment forcing border staff to process arrivals manually.

Jim Moore, an employee relations expert at HR consultancy Hamilton Nash, spent nearly 90 minutes in the immigration queue at Vaclav Havel Airport on Sunday afternoon, 12 October - the day the service made its debut.

EU starting registration of fingerprints and faces for short-stay foreigners

The self-service EES enrollment machines—designed to collect biometric data from non-EU travelers before passport control were out of service, leaving officials to manually handle both the new registration requirements and standard border checks.

"The officials wer

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