Travel plans of hundreds and thousands of flyers spiralled into chaos earlier this week as IndiGo flights got severely impacted across Indian airports due to airline-related technology and operational issues. The pandemonium peaked on Friday when more than 1000 IndiGo flights were cancelled. Also Read | IndiGo Flights Cancellation LIVE: IndiGo to operate nearly 1500 flights

What led to the chaos? Why were so many flights cancelled? Will the flyers get their refund? What are their rights in this case? Here's all you need to know.

1. Why are so many IndiGo flights being cancelled?

Insiders believe that hundreds of IndiGo flights were primarily impacted due to the new rules limiting pilots’ duty hours.

However, IndiGo blamed “a multitude of unforeseen operational challenges,” includi

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