Salesforce went from having 5-7 AI agents to adding a portfolio of over 100 AI industry focused AI agents in a year, enabling the CRM giant to sign several new clients recently for its AI-powered platform Agentforce, a senior company leader said.
“We started with about 5-7 AI agents about a year ago, now we have about 100 industry focused AI agents that are ready to be deployed at customer places. So the whole space is moving really fast,” Deepu Chacko, Vice President, Solution Engineering, Salesforce India said speaking at the announcement of a new customer partnership in Mumbai on December 10.
Manikiran added that there has been a steady shift in customers moving from proof of concepts (PoCs) to production in the past 12 months.
“In about 95% of projects, people were didn’t move to pr

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